POLICY: NO REFUNDS OR EXCHANGE
.It is the customers responsibilities for all freight charges on returned items.
.There will be a 35% restocking fee on all returned products or cancellation of orders.
.No returns will be accepted without a Return Merchandise Authorization number which will be issued by JDMTUNERS.
.After we accept the return for the defective parts of the engine, there will be a 20% charge of the invoice amount plus all the charges of the freight.
(NOTE) all the freight charges and restocking fee must be paid in full before we receive the product.
.For all our customers safety some items listed may not be legal for public highways and roads.Please check with your local Authorities before installing the parts in your vehicles.
If you purchase any product, you agree to terms and conditions below.
-If any claim is made with malicious intent, we reserve the right to void any warranty.
-We will specify warranty on all motors accordingly. Warranty will cover that no problems will occur if the engine is installed in the vehicle properly by a Certified Mechanic/Licenced shop. In the event that a part of the engine block or head is found to be defective, this part will be replaced.
-Warranty is VOID if engine is blown or seized due to customer negligence (e.g. Racing, running vehicle without motor oil/coolant, high revving, improper installation, or unlicensed mechanic etc.)
-Warranty will not be provided if necessary test are done to the motor in front of the customer.
-If the case is determined NOT to be valid, there will be no replacement sent or refund issued.
-If during inspection we discover that the item was damaged or destroyed while under the client’s possession, we will not issue any refund or form of compensation.
-All returned products/ items that we receive, must be inspected and tested for warranty or return to be valid. The test and inspection is to determine that no damages have occurred to the products or items during the client’s possession.
-In all cases, clients must provide the Licence Mechanic’s report, fail to do so will void warranty.
-The customer is responsible for all the freight charges on the return of defective item(s) and no replacement part will be sent until our staff have inspected and verified the returned defective item in question. The customer is responsible for all the shipping charges for the returned product.
-We are not responsible for any labour work. Our warranty is ONLY on the motor head and block.
-All wear and tear parts (e.g. belts, timing belt, water pump, seals, sensors, spark plugs, wiring, etc.) are not covered under warranty.
-It is the buyer’s responsibility to do their research before purchasing any item, we do not provide installation or fitment guide and will charge 35% restocking fee.
-Warranty is VOID if the engine is disassembled or parted out internally such as removal of the head, pistons, rings, connecting rods, crank shaft, etc.
-If the item is returned with missing or damaged parts, you will be charged the retail price of replacement of the missing part(s) which we will deduct from the refund at our discretion.
-No refund or compensation on all products after two weeks.
**Due to the number of false warranty claims we have been forced to evaluate each claim critically based on the purchase and strict revision of dates. For example: a claim for a broken rod bearing within the first week of receiving the engine will more likely receive proper validation as opposed to the last week of the warranty. Please note that many claims are due to the neglect of the purchased item or possible modification such a remapping or faulty tuning of an engine itself, false parts used. These types of modification although difficult to determine on our end will not be warranted. If a staff member, for any reason, has an inclination to assume this has been done to an engine, your warranty claim will be refused. **
Warranty on Cars
.All our vehicles are sold "AS-IS" , without warranty or liability.
.REASON: defects and/or damage after the purchase- the vehicle leaving the store incurred by the vehicle may be caused by the carelessness and
negligence of the buyer. Therefore, in no event or under any circumstances shall JDMTUNERSINC assume responsibility for the damages caused to the
vehicle following the completion of the transaction, Thereafter the buyer will pay all expenses for any repair needed.
.Any deposit recieved on any cars is Non-Refundable.